Invoicing

New York
Abu Dhabi

GenCore invoices for sequencing services will be sent to PIs monthly. GenCore invoices for shared instrumentation will be sent on a quarterly basis according to the schedule below.

Quarter

Invoicing Periods

Q1
September 1 – November 30
Q2
December 1 – February 28
Q3
March 1 – May 31
Q4
June 1 – August 31

The PI (or his/her lab manager) will be asked to review the charges and sign/date the invoice before funds are transferred.

Shared Instrumentation Note: GenCore will not charge for failed experiments due to equipment malfunction as long as the issue was documented and assessed at time of malfunction by the GenCore Staff and was not due to user error.

Sequencing Note: GenCore will re-sequence libraries free of charge in the event of a machine failure unrelated to library preparation/quantification.