Sequencing invoices will be sent to PIs monthly. Shared Equipment invoices will be sent to PIs on a quarterly basis according to the periods below:
The PI (or their proxy) will be asked to review the charges and sign/date the invoice before funds are transferred.
- GenCore will not charge for failed experiments due to equipment malfunction as long as the issue was documented and assessed at time of malfunction by the GenCore Staff and was not due to user error.
- GenCore will re-sequence libraries free of charge in the event of a instrument failure unrelated to library preparation/quantification.